SHIPPING AND RETURN POLICY

SHIPPING INFORMATION & RETURN POLICY
 
SHIPPING:
Solid Vibe ships all products with love from Bossier City, LA
 
DOMESTIC SHIPPING:
 Shipping Options:
We offer shipping through USPS
 Shipping Costs:
Domestic Basic Shipping is a $10(US) $10.65(PR)  flat rate for orders under $150.
Domestic Basic Shipping is FREE for orders over $150.
 
INTERNATIONAL SHIPPING:
 Shipping Destinations:
We ship internationally anywhere outside of the United States.
 Shipping Options:
We offer Basic Shipping.
International Shipping arrival dates vary based on location.
 Shipping Costs:
International Shipping prices vary based on location.
 
Customers are responsible for any customs or fees incurred with international shipping. If you refuse customs or fees on an international shipment from Solid Vibe, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of return to our office. If any of these fees are incurred, the amount will be deducted from the customer’s return amount. Any refused packages will be processed as returns for store credit only.
Refunds, exchanges or store credits will be processed within 7 business days of receiving the order back into our warehouse.
 

RETURNS:

Refunds, exchanges or store credits will be processed within 7 business days of receiving the order back into our warehouse.

Domestic + International Return Policy:

All regularly priced items, special promotion, and sale items are eligible for Refund (to your original form of payment), Exchange (for another size, style, or product), or Store Credit (to be used on www.solidvibefashion.com) within a 7-day window of your original order with the exception of products marked Final Sale. Final Sale will be noted in the product description of the item.

Swimwear Return Policy:

Swimwear is final sale. No returns or exchanges. 

 

 Gift Card Return Policy: Gift cards are Final Sale.

Purchases paid for using split payment (i.e.: part gift card, part other payment method) will always be refunded to the gift card first. Any remaining balance will be paid to the other original payment.

 

MISSING PACKAGES:

If your package shows delivered on tracking but is missing, please reach out to info@solidvibefashion.com with your name and order #.